Operational Manager - Hospitality & Tourism Industry

Join a dynamic team in the heart of Bali’s thriving hospitality and tourism sector as an Operational Manager. This role offers a unique opportunity to lead and optimize daily operations, ensuring exceptional service delivery and guest satisfaction in one of the world’s most sought-after destinations. At Private Advertiser in Badung, you’ll be part of a company that values innovation, teamwork, and a commitment to excellence.

As an Operational Manager, you’ll play a pivotal role in managing and coordinating the day-to-day activities of our hospitality and tourism operations. You’ll work closely with a diverse team of professionals, leveraging your expertise in operational planning, process improvement, and stakeholder management to drive efficiency and enhance guest experiences.

This is your chance to make a significant impact in the hospitality industry, contributing to the success of a company that’s not just growing but also shaping the future of tourism in Bali.

📋 Tanggung Jawab Pekerjaan

• Oversee and manage daily operations to ensure seamless service delivery and guest satisfaction.
• Develop and implement operational plans, ensuring alignment with company objectives and industry best practices.
• Coordinate with cross-functional teams to streamline processes and improve efficiency.
• Monitor and analyze operational data to identify areas for improvement and implement corrective actions.
• Ensure compliance with health and safety regulations, as well as industry standards.
• Manage budgets and resources to optimize operational performance and profitability.
• Foster a culture of continuous improvement and innovation within the team.
• Provide leadership and mentorship to team members, promoting a positive and productive work environment.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum 5 years of experience in operational management within the hospitality and tourism industry.
• Proven track record of successfully managing and optimizing daily operations.
• Strong knowledge of operational planning, process improvement, and stakeholder management.
• Proficiency in using operational management software such as Oracle Hospitality, SAP, or similar tools.
• Excellent communication, leadership, and teamwork skills.
• Ability to work under pressure and meet tight deadlines.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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