Account Manager (Mekari Expense) - Drive Growth & Client Success in Jakarta

Join Mid Solutions Nusantara as an Account Manager (Mekari Expense) and play a pivotal role in driving the success of our SMB clients through strategic spend management solutions. In this dynamic role, you’ll be the trusted advisor for existing clients, ensuring their financial operations are streamlined and efficient.

Based in Jakarta Raya, you’ll work closely with our team of experts to deliver tailored solutions using the latest tools like Mekari Expense, QuickBooks, and Xero. This is your chance to shape the future of financial management for small and medium-sized businesses, all while growing your career in a supportive and innovative environment.

If you’re passionate about client success and have a knack for building strong relationships, we want to hear from you. Let’s turn your expertise into exceptional results together.

📋 Tanggung Jawab Pekerjaan

• Manage and grow a portfolio of SMB clients by providing strategic advice on spend management solutions.
• Ensure client satisfaction through proactive communication, regular check-ins, and personalized support.
• Leverage Mekari Expense and other financial tools to streamline client processes and improve financial efficiency.
• Identify upsell and cross-sell opportunities to enhance client value and revenue.
• Monitor client performance metrics and provide actionable insights to drive continuous improvement.
• Collaborate with the sales and support teams to ensure seamless client onboarding and retention.
• Stay updated with industry trends and best practices to deliver cutting-edge solutions.
• Build and maintain strong relationships with clients to foster long-term partnerships.

🎓 Kualifikasi & Syarat

• Proven experience as an Account Manager or similar role in the financial services or consulting industry.
• Strong understanding of financial management tools like Mekari Expense, QuickBooks, and Xero.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Ability to analyze client needs and provide strategic solutions tailored to their business.
• Proactive and results-driven approach with a focus on client success.
• Bachelor’s degree in Business Administration, Finance, or a related field.
• Certifications in financial management or related fields are a plus.
• Fluency in both English and Indonesian is a must.

🛠️ Keahlian

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